Policies
Last Updated: September 2, 2026Payments & Scheduling
Payment is due after the completion of a massage appointment. If client added their card information during the scheduling process, the card will be charged as a pre-paid service.
Scheduling can be done on this website or by phone call. Please arrive 10-15 minutes early to your appointment.
For questions regarding insurance coverage, please fill out the form on the contact page or email us at bodyworxif@gmail.com
Cancellation & No-Show’s
Please give us a minimum 12 hour notice if you need to cancel or reschedule any appointments. All cancellations made within less than 12 hours notice of the appointment time, will be charged 50% of the service. Any cancellations made after the appointment has already started, will be considered a "No-Show", and will be charged 100% of the service.
We understand that sometimes things come up that are out of your control. If you need to cancel your appointment that is within the 12 hour window, we will allow a one-time reschedule of your appointment. However, the rescheduled appointment cannot be cancelled or changed, or the 50% cancellation fee will still apply. To cancel, please call us during our office hours (Mon - Fri, 8am - 8pm, Saturday 9am - 6pm) at: 208.709.4660; or send us an email at bodyworxif@gmail.com.
If you are running late to your appointment, please give us a warning as soon as possible. If you are 20 minutes late to the appointment, then the appointment will be canceled.
Promotions & Discounts
Customers cannot use the same discount more than once, unless it is expressly stated in the promotion. Some discounted offers only apply after the completion of a massage appointment.
Refund
Gift Certificates are not subject to a refund. No refunds will be made available after the completion of the service.
Privacy Policy
This Privacy Policy describes how BodyWorx Massage & Esthetics ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
Personal Information.
When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Use of User Information.
We use the information we collect for the following purposes:
Providing Services: BodyWorx Massage & Esthetics may use your information to provide you with our services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
Disclosure of User Information.
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
Accuracy and Security.
The accuracy and security of the User Information is important to BodyWorx Massage & Esthetics. You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Usernames and Passwords.
Access to certain content on our website may be allowed under a written agreement between you or your employer and BodyWorx Massage & Esthetics and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain BodyWorx Massage Therapy website(s) containing certain confidential information, products, services, or promotional offers ("BodyWorx Massage & Esthetics Offers"). By accessing and using our protected and secured website(s), you agree to maintain the confidentiality of the username and password you selected to access such website(s).
Cookies.
BodyWorx Massage & Esthetics uses internet browser "cookies". A cookie is a small data file that a website can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your internet browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured website(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our website even without accepting a cookie.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have questions regarding our Privacy Policy, please contact BodyWorx Massage & Esthetics via email at bodyworxif@gmail.com or phone number: 208-709-4660